Dental Patient Care Coordinator
Confidential Dental Practice - Memphis, TN, US
Our dental practice is seeking an experienced, confident, and team-oriented Patient Care Coordinator/ Front Desk Lead to join our growing practice. This is a leadership opportunity for someone who is passionate about patient care, operational excellence, and guiding a team to perform at their best.
WHY YOU’LL LOVE WORKING HERE
- Newly remodeled and expanded, high-end modern office
- Established, respected practice with a strong reputation
- Supportive doctor and collaborative leadership team
- Positive, professional, team-focused culture
- Opportunity to lead, mentor, and influence practice success
- Industry-leading compensation and benefits
LEADERSHIP & RESPONSIBILITIES
- Lead and support front desk team members in a positive, motivating manner
- Maintain efficient, organized business office systems and protocols
- Oversee scheduling, patient flow, and phone management
- Ensure accuracy with treatment plans, insurance, and financials
- Manage collections, billing, end-of-day close, and bank deposits
- Maintain confidentiality and professionalism at all times
REQUIRED EXPERIENCE
- 1–3 years of dental office experience (required)
- Experience in a paperless, digital dental environment
- Eaglesoft experience strongly preferred
- Strong knowledge of dental insurance and benefits
- Experience presenting treatment plans and discussing financial arrangements
- Scheduling, charting, and account collection experience
- Clinical background is highly valued
WHAT WE’RE LOOKING FOR
- Proven leadership skills
- Reliable, detail-oriented, and self-motivated
- Strong communication and organizational abilities
- Ability to guide and elevate team performance
- Creative, “outside-the-box” thinker with a problem-solving mindset
SCHEDULE
- Full-time Monday-Thursday
COMPENSATION & BENEFITS
- Industry-high compensation (based on experience)
- 401(k) with matching
- Health insurance
- Paid time off
- Employee dental benefits
Benefits:
- Medical, Dental, Vision, 401k, PTO, Bonuses
Compensation:
- $30-$40/hour